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Frequently Asked Questions (FAQs)

There are. Online casinos generally have to be licensed in order to operate and to have proof of legitimacy. Without it, the online casino is essentially operating illegally without a license.

The quick and easy difference between a licensed and unlicensed online casino is the legitimacy that a licensed online casino has. The licensee states that the casino follows strictly to certain rules and regulations that are imposed when they are holding onto their license.

Another major difference is that strict requirements from the reputed gaming authorities means that the online casinos can be considered as very safe to play. Any disagreements that arise from gaming can be resolved by the licensing committee that awarded the casino. An unlicensed online casino would not have a mediator and would likely to leave their players without recourse.

Yes, online casinos are safe if you choose a licensed online casino to play in. The idea of having a safe place to play and gamble is possible if you choose the site wisely and do not act foolishly and choose dodgy unlicensed sites that are obvious scams.

Any online casino that you choose must clearly bear their license and registration, so in the unfortunate event that arises from a disagreement, you can easily register a report against the casino.

While there are many different reasons why you should gamble in an online casino, the main undeniable reason is the convenience that an online casino affords a would be gambler. A player would be able to play anywhere they are, anytime of the day.

Malaysia & Singapore may have casinos in the country, but for some Malaysian players, it can be difficult to access the casino without a mode of transport as the only casino is located up a mountain in Genting Highlands, in the state of Pahang.

Online casinos offer an unbeatable convenience though any computer, tablet or smartphone wherein a player can simply download the casino app of their choice or visit a site as long as they have an active internet service.

That depends entirely on you and your choice, though Online Casino Malaysia strongly encourages you to choose a licensed online casino for your own safety.

Your choices should therefore come down to your personal preference in online casino games, the type of bonus & perhaps their VIP Program.

Most online casinos would have similar groups of casino games – online slot games, live dealer games and occasionally, lotteries, fishing games and sportsbook betting. What differs are the individual games and software providers that have partnered up with the online casino. For example, some online casinos may only carry games from Evoplay or Microgaming while others might not. Another possibility is that the online casino may carry the game, but their main focus lay on different casino games. 

The bonus offered by an online casino is just as important, ensuring that you receive a leg up in your gameplay when you need it, is as varied as the casino offering the bonus. These bonuses are also tied to certain games and providers, making it doubly important that a player choose a casino that has the game they really want.

Not every casino carries the game a player might be interested in, so the best option would be to sign up for as many online casinos as you want to cover all your gaming needs. However, do remember that while it is free to sign up for an account, activating the account will cost you a minimum deposit into your casino account. Think before you go overboard and sign up for multiple accounts.

As mentioned before, most online casinos that cater to Malaysian & Singaporean players are likely to have minimum deposits to activate their accounts. The amount isn’t much – mostly ranging from RM20 – RM30. However, the good news is that most online casinos also have Welcome Bonuses wherein a first deposit with the casino would be rewarded with a matched amount to the money.

There might also be other forms of reward for making that first deposit into a casino, and each casino might have their own welcome gift.

There are several different things that you should be aware of when signing up for an account.

  1. As stated, you should only ever sign up to a licensed online casino.
  2. Know the type of casino games that you are interested in. A player that is only interested in online slot games would quickly find themselves bored with a casino that specialises in live dealer games.
  3. Read the terms & conditions carefully. There are always terms & conditions attached to any bonus that you might want to claim. Knowing the type of bonus, duration, wagering requirements, etc. These terms determine if they are worth claiming or not.

The first thing you should do is to contact their customer service for help. Their agents would be able to assist you for most mundane matters.

However, if you should find yourself facing trouble with the online casino directly and need assistance, a last resort would be to contact the licensing board that gave out their license to the online casino either to mediate or solve the problem you might have.

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